Responsible Gaming at gbjee

Our Commitment to You

gbjee takes responsible gaming seriously. We understand that while the vast majority of our players enjoy betting and casino games purely for entertainment, a small number of individuals may develop patterns of play that cause harm to themselves or their families. It is our responsibility to provide every player with the tools, information, and support they need to stay in control of their gambling.

This page outlines the practical responsible gaming tools available to all gbjee account holders, explains the warning signs of problem gambling, and provides clear guidance on how to seek help if gambling is no longer fun. We encourage every player — whether new to gbjee or a long-term member — to read this page and make use of the protections available to them.

Responsible Gaming Tools

Deposit Limits in Detail

Setting a deposit limit is one of the most effective ways to ensure your gambling spending stays within a budget you have consciously chosen. gbjee offers three types of deposit limits: daily (resets at midnight Bangladesh Standard Time), weekly (resets Monday midnight BST), and monthly (resets on the 1st of each calendar month). You can set all three simultaneously if you prefer layered protection.

Reducing your deposit limit takes effect immediately and without any delay. This protects you in moments of impulsive decision-making. Increasing or removing a deposit limit is subject to a mandatory 72-hour cooling-off period. This delay is deliberate — it gives you time to reflect before a higher limit is applied to your account.

Time-Out: Taking a Short Break

A time-out is a short-term break from gambling, lasting between 24 hours and 6 weeks. Unlike self-exclusion, a time-out is specifically designed for players who recognise they need a pause without wanting to commit to a longer exclusion period. During a time-out, your account is suspended for betting and deposits, but your funds remain safely in your account and are accessible for withdrawal at any time.

1. Log in to your gbjee account and navigate to Account Settings in the top menu.
2. Select Responsible Gaming from the settings menu, then choose Time-Out or Cooling-Off Period.
3. Choose the duration of your time-out: 24 hours, 48 hours, 7 days, 30 days, or up to 6 weeks. Confirm your selection.
4. Your account will be suspended for gambling immediately. Any pending withdrawals will continue to be processed during the time-out period.

If you are unsure whether a time-out is the right option for you, or if you are finding it difficult to stop gambling even after taking a time-out, we strongly encourage you to consider a self-exclusion instead. You can also contact gbjee support via live chat at any time — our team is available around the clock to help.

Self-Exclusion: A Longer Break

Self-exclusion is a formal commitment to stop gambling for an extended period. gbjee offers self-exclusion periods of 30 days, 90 days, 6 months, 1 year, 3 years, 5 years, or permanently. Once a self-exclusion is activated, it cannot be reversed until the chosen period has fully elapsed. This is intentional — the cooling-off built into the process is there to protect you.

During a self-exclusion period, your account will be fully suspended — no betting, no deposits, and no promotional communications. gbjee will make every reasonable effort to identify and close any duplicate accounts you may have on the platform during this period. Any funds remaining in your account at the time of self-exclusion will be processed for withdrawal to your registered payment method.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following behaviours are commonly associated with gambling becoming harmful. If you recognise several of these patterns in your own gambling habits, we encourage you to act now — contact our support team or apply a protective tool from your account settings.

• Spending more money on gambling than you originally intended, or gambling with money set aside for essential expenses such as rent, food, or utility bills.
• Feeling irritable, anxious, or restless when you are unable to gamble, or experiencing a strong urge to return to gambling immediately after a loss in order to win back what you lost.
• Lying to family members, friends, or colleagues about the amount of time or money you spend on gambling, or hiding gambling activity from those close to you.
• Borrowing money, taking loans, or selling personal possessions in order to fund gambling activity.
• Neglecting work, studies, family responsibilities, or personal relationships because of the amount of time spent gambling or thinking about gambling.
• Using gambling as a way to escape from stress, depression, anxiety, or personal problems rather than as a form of entertainment.
• Continuing to gamble despite repeated failed attempts to stop or cut back, or finding that gambling no longer brings enjoyment but feeling unable to stop.

Recognising these signs is the first step. The next step is to act. gbjee is here to support you — use the tools in your account, or contact our support team right now via live chat. You do not need to wait until a problem becomes severe before reaching out.

Tips for Playing Responsibly

Responsible gambling is not about avoiding gambling altogether — it is about ensuring that gambling remains a leisure activity you enjoy within clear boundaries. These practical habits can help you stay in control:

1. Set a fixed budget before you start every session and treat it as money spent on entertainment, not as an investment. If you reach your budget, stop — do not chase your losses.
2. Never gamble when you are feeling stressed, upset, tired, or under the influence of alcohol. Your judgement and decision-making are impaired in these states, which increases both the likelihood of significant financial loss and the risk of developing unhealthy gambling patterns.
3. Take regular breaks during your gaming sessions. Enable gbjee's reality check reminders in your account settings so you receive a notification every 30 to 60 minutes showing how long you have been playing and what you have wagered in that session.
4. Keep gambling in proportion to your other leisure activities. If you find that gambling is crowding out time you previously spent with family, pursuing hobbies, or maintaining friendships, this is an important signal that your gambling may need to be rebalanced.
5. Use gbjee's account history tools to review your gambling spending at least once a month. Seeing the actual numbers — total deposits, total bets placed, and net win/loss — provides an honest picture of your gambling activity that is much clearer than relying on memory alone.

Protecting Minors

gbjee is strictly an adult platform. Players must be 21 years of age or older to register an account or place any bet. We conduct age verification at the point of registration and reserve the right to request additional age verification documentation at any point during the account lifecycle. Any account found to belong to a person under the age of 21 will be immediately suspended and all funds will be returned.

If your device is used by younger family members, we strongly recommend enabling parental controls at the device and browser level to prevent access to gambling platforms. gbjee supports parental control software as part of our commitment to keeping gambling away from children and young people. If you suspect that a minor has registered on gbjee, please contact our support team immediately.

Need Help? We Are Here 24/7

If gambling has stopped being fun and has started to feel like a problem, please do not wait. Reaching out early makes a significant difference. gbjee's support team is available 24 hours a day, 7 days a week via live chat on the platform. You can also email us at the address shown in the footer of this page. All responsible gaming enquiries are handled with complete confidentiality.

Remember: asking for help is a sign of strength, not weakness. Every gbjee player deserves to enjoy their experience safely. If gambling is causing distress for you or someone you care about in Bangladesh, please reach out today — you do not have to manage this alone.